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Customers subscribed to Business Class Email & Calendaring have access to a fully-featured control panel. Follow the step-by-step process below to create a new Exchange mailbox:

1. Open a web browser and go to https://control.apparatus.net.
2. Enter the username and password for the administrative user account and click Login.
3. Click Hosting across the top navigation bar.
4. Click Exchange in the left navigation.
5. Click Mailboxes in the left navigation.
6. Click the Add New Mailbox button in the right window pane.
7. Choose New Service User and click Next. If you would like to know more about service users, search for "service user" in the Apparatus knowledge base.
8. Complete the following to create the service user and click Next:
   
   
• Display name: this will reflect the name shown in the From field when others view messages sent from your account.
• Login: enter a unique name (i.e., asmith).
• Password: choose and enter a complex password.
  
  
9. Enter the Size Limit (amount of disk space allowed for this email account).
10. Check the provided checkboxes for all services you would like to allow for the account. By default, Apparatus allows access to all protocols and mobile services.
11. Leave the Mailbox Initialization options as defaulted and click the Finish button.