Welcome to our knowledge base. To find what you're after, use the search box below or choose a category to view listed questions.
Search the Knowledgebase
Browse by Category
View Questions by Category
There are no sub categories
Spam & Virus Filtering
There were 4 questions found in this category:
How do I install the Barracuda plug-in for Outlook?
1. Open a browser and go to https://bmx.apparatushosting.net. 2. Locate and click the link Get Mail Client Plugins Here at the very bottom of the screen. 3. Scroll down to the title Microsoft Outlook Plugin Version 2 and click the Download Now button. 4. Save/download the file. 5. Close Outlook ...
How do I reset the password for my Barracuda/Spam & Virus Filtering account?
As a reminder, a subscription to Apparatus Spam & Virus Filtering service includes access to a control panel. The control panel allows users to modify account passwords, specify account preferences, and categorize quarantined mail. Use the following steps to reset your account password:Open a we ...
Why am I not receiving quarantine inbox notifications?
The Barracuda spam filter will only send a notification if a quarantine inbox contains one or more messages. If you do not receive a daily notification from the Barracuda, this means that your quarantine inbox is currently empty. You may check your quarantine inbox at any time by visiting https: ...
Why am I receiving less spam in my quarantine inbox?
The Barracuda spam filter uses a scoring system when deciding to block, quarantine, or deliver an email. Part of this scoring system is based on a user flagging quarantined emails as spam or not spam. This results in fewer spam emails reaching your quarantine inbox over time. From time to time, ...