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There were 28 questions found in this category:
 How do I access another user’s inbox, contacts, tasks, etc.?
In order to view the resources of another user, they must first grant you the permission to do so. For privacy and security concerns, this is recommended only if absolutely necessary and agreed to by both parties. Actions required on the user’s PC: After an initial set of steps to open u ...
- How do I access another user’s shared calendar?
Shared calendars can be accessed using both Outlook (on a PC) and Outlook Web Access (OWA). The sections below will provide a quick overview for accomplishing this task in both environments. Outlook Open Outlook on your local PC.Enter your email address and password if prompted to login.Click C ...
- How do I access public folders?
Public folders can be accessed using both Outlook (on a PC) and Outlook Web Access (OWA). The sections below will provide a quick overview for accomplishing this task in both environments. Outlook Open Outlook on your local PC.Enter your email address and password if prompted to login.Locate an ...
- How do I add a new alias to an Exchange account?
Customers subscribed to Business Class Email & Calendaring have access to a fully-featured control panel. Adding a new alias to an account will allow that account to receive mail from multiple email addresses. For example, the account asmith@apparatus.net could also receive mail sent to newHire ...
- How do I add a user to a distribution list?
Once a distribution list is created, it is important you define its members (users that will receive emails when a message is sent to the distribution list). Complete the steps below to configure its members: Open a web browser and go to https://control.apparatus.net.Enter the username and pass ...
- How do I archive an Exchange mailbox?
Mailboxes are often very large and can easily be pared down by employing built-in Outlook archiving tools. Complete the steps below to archive messages for the old account prior to starting the migration procedure below. Open Outlook on the PC used by the individual you would like to migrate. ...
- How do I change the default search for contacts when using Outlook Web Access?
When composing a new message using Outlook Web Access, you have the option to click the To… button and select a contact from the list provided. By default, Outlook Web Access is configured to search the Global Address List (GAL). Apparatus does not allow a user to search the Global Addres ...
- How do I change the password for my Exchange account?
Customers subscribed to Business Class Email & Calendaring have access to a web-based password change utility. Follow the step-by-step process below to change the password for your Exchange email account: (1) Open a web browser and go to https://control.apparatus.net/mycp.html.(2) Enter your Lo ...
- How do I change the primary email address for an Exchange account?
Customers subscribed to Business Class Email & Calendaring have access to a fully-featured control panel. Follow the step-by-step process below to change the primary email address for an account: Open a web browser and go to https://control.apparatus.net.Enter the username and password for the ...
- How do I configure my mobile phone?
ActiveSync on Windows Mobile 5.0 Smartphones Turn on the smartphone and enter the PIN.Click Start, Settings, and select Connections option.In the Connections panel select GPRS.Choose necessary connection item and click Menu and select Edit.Make sure that connection profile corresponds to your mo ...
- How do I configure Outlook 2003 for my Exchange account?
Apparatus Business Class Email & Calendaring can be configured using an automated profile (installs the profile automatically) or manually. Both options are described below. AutomatedOpen a browser and go to https://control.apparatus.net. Click Exchange in the left navigation.Click Mailboxes in ...
- How do I configure Outlook 2007 for my Exchange account?
Apparatus Business Class Email & Calendaring can be configured using an automated profile (installs the profile automatically) or manually. Both options are described below. Automated Open a browser and go to https://control.apparatus.net. Click Exchange in the left navigation.Click Mailboxes ...
- How do I configure Outlook Express (IMAP) for my Exchange account?
Start Outlook Express and go to Tools > Accounts.Click the Add button and choose Mail.Enter your name (i.e., Alex Smith) and click Next.Enter your email address (asmith@domain.com) and click Next.Choose IMAP from the dropdown box. Fill in the following mail server information: Incoming mail ...
- How do I configure Outlook Express (POP3) for my Exchange account?
Start Outlook Express and go to Tools > Accounts.Click the Add button and choose Mail.Enter your name (i.e., Alex Smith) and click Next.Enter your email address (asmith@domain.com) and click Next.Choose POP3 from the dropdown box. Fill in the following mail server information: Incoming mai ...
- How do I create a backup of my Exchange account?
The steps provided below will guide you through the necessary tasks to perform a full backup of your Exchange account: Configure your account in Outlook on your PC. If you are not familiar with this process, please search the Apparatus knowledge base for “How do I configure Outlook 2003 f ...
- How do I create a distribution list?
Customers subscribed to Business Class Email & Calendaring have access to a fully-featured control panel. Follow the step-by-step process below to create a new distribution list: Open a web browser and go to https://control.apparatus.net.Enter the username and password for the administrative us ...
- How do I create a new Exchange mailbox?
Customers subscribed to Business Class Email & Calendaring have access to a fully-featured control panel. Follow the step-by-step process below to create a new Exchange mailbox: Open a web browser and go to https://control.apparatus.net.Enter the username and password for the administrative user ...
- How do I create a personal folders file in Outlook 2007?
Before continuing with the following steps, please note that storing mail locally in a personal folders file will result in the loss of email should your machine’s hard drive fail. As such, Apparatus does not recommend the utilization of a personal folders file if subscribed to our Hosted ...
- How do I create a public folder?
How do I create a public folder? Customers subscribed to Business Class Email & Calendaring have access to a fully-featured control panel. Follow the step-by-step process below to create a new public folder:Open a web browser and go to https://control.apparatus.net.Enter the username and passwor ...
- How do I forward mail sent to an Exchange account to a different email address?
Customers subscribed to Business Class Email & Calendaring have access to a fully-featured control panel. Follow the step-by-step process below to forward email for an account: Open a web browser and go to https://control.apparatus.net.Enter the username and password for the administrative user ...
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