Apparatus complies with the U.S. – Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from Switzerland. Apparatus has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Apparatus' certification, please visit http://www.export.gov/safeharbor.
EU-U.S. Privacy Shield
Apparatus participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. Apparatus is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List. [https://www.privacyshield.gov/list]
Apparatus is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Apparatus complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Apparatus is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Apparatus may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint], you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
Client Websites (Apparatus Management Platform)
Apparatus collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly.
Apparatus may transfer Personal Information to companies that help us provide our service, such as hosting providers. Transfers to these third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.
Access to Data Controlled by our Clients
Apparatus has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Apparatus Client (the data controller). If the Client makes a request of Apparatus to remove the data, we will respond to their request within 30 business days.
Managed Services Clients have access to a Client Portal which provides the ability to enter and track status of service requests. In order to provide support, we will collect additional information as needed such as alternate email address, phone, pager and fax number; Apparatus will retain the information for as long as the account is active or as needed to provide services.
Apparatus will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. Apparatus will retain and use this Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The Apparatus Website
Apparatus is the sole owner of the information collected on apparatus.net and the
client portal. Apparatus collects personal information from our users at several different points on our website.
Based upon the personal information you provide us such as name and email address, we will communicate with you in response to your inquiries and service requests. We may contact you for general business communications. If you choose to apply for a job opportunity, we will collect additional information from you such as your address and phone number. If you are in the European Union, we will adhere to the Onward Transfer principle if the need arises to disclose your information to a third party.
These companies are authorized to use your personal information only as necessary to provide these services to us.
Cookies and Tracking Technologies
Technologies such as cookies or similar technologies are used by Apparatus and for analytics related to our website. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies on an individual as well as aggregated basis. We use Google Analytics which utilizes cookies based on
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We do not link this automatically collected data to other information we collect about you.
Local Storage (HTML5)
We may use Local Storage (LS) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site based upon your Web browsing activity use LS such as HTML 5 to collect and store information.
Various browsers may offer their own management tools for removing HTML5.
We provide you the opportunity to 'opt-out' of having your personal information used for certain purposes when we ask for this information. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
here [or if located in the European Union click
here]. Please note you will continue to receive generic ads.
We may use other third parties such as an employment opportunity service provider to manage job applications on our behalf. If applicable, we will share your personal information only as necessary for the third party to provide that service.
Sharing with Third Parties
We may share your personal information as needed with partners or third parties in an effort to provide better service to you or to include you on invitations to relevant marketing and technology events. If you do not want us to share your personal information with these companies, contact us at
Access to Personal Information
Upon request, Apparatus will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at
If your personal information changes, you may correct, update, or delete your information by emailing
email@example.com. We will respond to your request within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We post Client case studies on our website which may contain personal information. Prior to posting case studies, we obtain the Client's consent to post their name along with their case studies. If you want your case study removed, please contact us at
Links to Other Sites
Social Media Widgets
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
To request removal of your personal information from our blog or community forum, contact us at
firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. Alternatively, if you used a third party application to post such information, you can remove it, by either logging into the application and removing the information or by contacting the appropriate third party application.
We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
In the event Apparatus goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. You will be notified via email or prominent notice on our website for 30 days of any such change in ownership or control of your personal information.
Security and Data Integrity
The security of your personal information is important to us. When you enter sensitive information (such as username and password) on our login page, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at
1401 N. Meridian
Indianapolis, IN 46202